Version 1.0 · Effective: August 31, 2026 Digital rewards, quests, badges, vouchers, and reward-issued digital items
1. Purpose and scope
These Digital Rewards Terms govern Jersium digital rewards, quests, badges, milestone rewards, reward vouchers, cosmetic profile features, reward-issued digital items, and other Jersium-provided reward features made available through Jersium.
These terms apply when a User unlocks, claims, receives, displays, uses, loses, or interacts with a Digital Reward or related reward feature.
These Digital Rewards Terms do not govern the paid purchase of digital items, paid digital services, collector packs, paid upgrades, E-VER services, Digital Collection imports, or any future trading or transfer feature except where the relevant item or benefit is issued as a Digital Reward. Those features are governed by the applicable Digital Services Terms, checkout terms, Platform information, and any additional feature terms shown by Jersium.
These Digital Rewards Terms form part of Jersium's Terms & Conditions. The Terms of Service explain how Jersium's Terms & Conditions and Platform information work together. Mandatory legal rights always apply.
2. Key terms used in these Digital Rewards Terms
Capitalised terms have the meanings given in the Terms of Service or the relevant Platform Policy unless these Digital Rewards Terms state otherwise.
JMS means Jersium Series, Jersium's digital jersey series. In these Digital Rewards Terms, references to JMS concern JMS items only where they are issued, unlocked, claimed, displayed, or used as Digital Rewards, unless Jersium expressly states otherwise.
Digital Reward means a digital-only, cosmetic, profile, collection, voucher, badge, quest, milestone, campaign, loyalty, promotional, or similar reward or benefit issued or made available by Jersium as a reward or promotional benefit.
Reward-issued Digital Item means a digital jersey, JMS item, background, skin, badge, profile item, cosmetic feature, voucher, credit, upgrade, or similar digital item or feature made available as a Digital Reward.
Quest means a challenge, milestone, activity, benchmark, or requirement shown on the Platform that may unlock a badge, level, voucher, Digital Reward, or other reward.
Badge means a digital achievement, level, or recognition marker displayed or claimable through the Platform.
3. What digital rewards are
Digital rewards are Jersium-provided digital-only rewards or platform benefits that may be earned, unlocked, claimed, granted, or issued through account activity, marketplace activity, collection activity, referrals, quests, milestones, promotions, community participation, support decisions, or other criteria shown on the Platform.
Digital rewards are intended to support user engagement, Digital Collection features, profile personalisation, achievements, and community participation.
Digital rewards may include reward-issued digital items, badges, vouchers, credits, cosmetic features, profile features, or other benefits shown on the Platform.
Jersium may make digital rewards available automatically, through notifications, through claim buttons, through account tools, or through other Platform flows.
4. No physical product, cash value, or investment promise
Unless Jersium expressly states otherwise through a specific paid, transfer, trading, withdrawal, or redemption feature, Digital Rewards are digital-only platform features and do not represent physical products, cash, stored value, financial instruments, securities, investment products, or guarantees of resale value.
A Digital Reward does not entitle the User to receive a physical jersey, physical product, cash payment, payout, withdrawal, exchange, or transfer unless Jersium expressly states otherwise or applicable law requires otherwise.
Jersium does not guarantee that any Digital Reward, reward-issued Digital Item, reward-issued JMS item, badge, background, skin, profile item, voucher, or other reward will increase in value, retain value, be sellable, be transferable, or have market demand.
5. Availability, eligibility, and changes to rewards
Digital Rewards and related features may be made available automatically, manually, through a User's Account, profile, Digital Collection, reward area, voucher area, campaign, support interaction, or another Platform feature.
Availability, eligibility, display, and feature behaviour may depend on the User's Account, activity, status, transaction history, Platform settings, reward type, campaign, support decision, or other criteria used by Jersium.
Reward programmes and future rewards. Jersium may add, change, refuse, limit, suspend, replace, correct, withdraw, or stop offering any reward programme, reward category, reward criterion, campaign, quest, badge series, cosmetic feature, or reward-issued Digital Item, and may change the criteria for earning them, for operational, technical, legal, safety, fraud-prevention, product-integrity, community, platform-integrity, business, or feature-development reasons. Where a change materially reduces a reward programme that Users are actively progressing towards, Jersium will give notice through the Platform where reasonably possible.
Rewards, vouchers, and credits already earned or issued. Where a User has already earned or been issued a Digital Reward, voucher, or credit, Jersium will not remove or cancel it except where:
- it was issued in error, in duplicate, or contrary to the applicable reward or campaign rules;
- it was obtained through abuse, manipulation, false activity, fraud, or breach of Platform Policies, as described in the abuse and manipulation rules in these terms;
- it is connected to a transaction, action, or Account that is cancelled, refunded, reversed, or found to be fraudulent;
- Jersium is required to do so by law, a regulator, a court, or a payment provider; or
- the User's Account is closed or restricted, as described elsewhere in these terms.
Jersium vouchers do not expire. A campaign, quest, or reward programme may have a period in which a User can earn or claim a voucher, but once the voucher has been issued it does not expire merely because time passes.
Where Jersium withdraws, replaces, or discontinues a feature that a voucher or credit could be redeemed for, Jersium will offer a comparable alternative, restore the voucher or credit, or provide another appropriate remedy where the voucher or credit had a monetary or service value.
Where required by applicable law, Jersium will provide any notice, explanation, remedy, refund, restoration, or access right that cannot lawfully be excluded.
6. Quests, badges, levels, and milestones
Jersium may offer quests, badges, levels, milestones, progress indicators, achievement categories, or other reward mechanics through the Platform.
Current quest requirements, badge levels, milestone criteria, reward criteria, progress rules, and claim rules are shown on the Platform.
Jersium may update quest requirements, badge levels, milestone criteria, rewards, progress rules, eligibility criteria, or display rules through Platform information without changing these Digital Rewards Terms, unless mandatory law requires otherwise. Where an update affects progress a User has already made, Jersium will preserve that progress, convert it, or provide an appropriate alternative where reasonably possible.
7. Claiming, unlocking, and using rewards
Some Digital Rewards may appear automatically in a User's Account, profile, Digital Collection, reward area, voucher area, or another Platform feature. Some rewards may require a User action, such as claiming, selecting, redeeming, activating, or confirming a reward, where the Platform makes that process available.
Campaigns, quests, milestones, and non-voucher rewards may have claim periods, use periods, availability windows, redemption limits, or other conditions where shown in the relevant Platform flow. Issued Jersium vouchers do not expire.
8. Reward-issued digital jerseys and JMS items
Reward-issued digital jerseys, reward-issued JMS items, and similar reward-issued Digital Items are Digital Rewards only where they are earned, unlocked, claimed, granted, or otherwise issued as Digital Rewards.
A reward-issued digital jersey, reward-issued JMS item, or similar reward-issued Digital Item does not represent a physical jersey, a right to receive a physical product, a certificate of authenticity, a legal ownership document, a title document, an appraisal, or a guarantee of value.
Jersium may display, adapt, update, replace, correct, hide, remove, or reclassify reward-issued digital jerseys, reward-issued JMS items, and similar reward-issued Digital Items where necessary or useful for Platform operation, Digital Collection integrity, product-data integrity, feature changes, fraud prevention, legal compliance, or user support.
Paid, pack-based, purchased, tradable, or transferable JMS items are not governed by this section except where they are issued as Digital Rewards. Their purchase, delivery, access, transfer, trading, resale, refund, tax, or withdrawal handling is governed by the applicable Digital Services Terms, checkout terms, pack terms, trading terms, Platform information, and mandatory law.
9. Backgrounds, skins, badges, and profile items
Jersium may provide digital backgrounds, skins, badges, profile items, cosmetic features, and similar digital rewards.
These rewards are digital platform features only. They may change the appearance, status, display, or personalisation of a Jersium account, profile, Digital Collection, or related Platform area as shown on the Platform.
Jersium may update, limit, replace, remove, or discontinue digital cosmetic rewards where necessary or useful for Platform operation, design changes, security, legal compliance, feature changes, or enforcement of Platform Policies, subject to the rules on reward changes above.
10. Vouchers and reward benefits
Digital Rewards may include vouchers, E-VER vouchers, referral benefits, promotional benefits, credits, discounts, or other reward benefits as shown on the Platform.
Jersium vouchers do not expire. Voucher availability, transferability, restrictions, eligibility, redemption rules, and value may be shown in the User's Account, voucher area, reward area, campaign, support message, checkout flow, E-VER flow, or applicable voucher information.
Jersium may refuse, reverse, cancel, restore, reissue, or adjust vouchers or reward benefits in the circumstances described above, or where required by applicable law. These adjustments are not voucher expiry.
Where a voucher or reward benefit is redeemed for E-VER, a digital service, a checkout discount, a paid digital item, or another feature, the redemption and resulting service or purchase are governed by the applicable Digital Services Terms, checkout terms, voucher information, Platform information, and mandatory law.
11. Corrections, errors, and reward changes
Jersium may correct, update, merge, split, rename, reclassify, hide, deactivate, remove, or replace Digital Rewards, badges, levels, quests, progress records, reward records, reward-issued Digital Items, reward-issued Digital Collection display entries, vouchers, cosmetic features, profile items, display elements, or other reward data where necessary or useful for feature integrity, product-data accuracy, fraud prevention, legal compliance, user support, feature changes, or Platform operation, subject to the rules on reward changes above.
Corrections to Digital Rewards or reward data do not necessarily mean that a User did anything wrong or that Jersium accepts responsibility for earlier data being incomplete or inaccurate.
If a Digital Reward error materially affects a User, Jersium may provide support, correction, reward restoration, voucher restoration, replacement reward, or another remedy where required by applicable law or where Jersium considers it appropriate.
12. Reward ownership and user licence
Jersium and its licensors retain all intellectual-property rights in Digital Rewards, reward-issued Digital Items, reward-issued digital jerseys, reward-issued JMS items, backgrounds, skins, badges, profile items, reward designs, reward names, artwork, software, user-interface elements, and related materials. Jersium's rights in the Platform generally are set out in the Terms of Service.
When a Digital Reward is made available to a User, the User receives a personal, limited, non-exclusive, non-transferable, non-sublicensable right to access, display, and use the reward on or through Jersium as permitted by the Platform.
The User may not copy, sell, license, transfer, export, commercialise, scrape, mint, tokenise, modify, or use Digital Rewards outside Jersium unless Jersium expressly allows this in writing or through a specific Platform feature.
Nothing in this section limits any separate rights that Jersium expressly provides for paid, transferable, tradable, or otherwise separately governed digital items through specific Platform feature terms or mandatory law.
13. Transferability, trading, and future paid features
Digital Rewards are not transferable, saleable, withdrawable, or redeemable for cash unless Jersium expressly states otherwise through a specific Platform feature or applicable law requires otherwise.
Jersium may in the future make certain digital items, cosmetic features, vouchers, packs, upgrades, or other digital benefits available for purchase, redemption, promotion, trading, transfer, internal marketplace use, or other access methods.
Any purchase, collector pack, randomised item, digital trading feature, internal marketplace feature, transfer, resale, withdrawal, or paid digital feature is governed by the applicable checkout terms, Digital Services Terms, pack terms, trading terms, Platform information, and mandatory law.
Nothing in these Digital Rewards Terms requires Jersium to introduce paid packs, digital trading, reward resale, transferability, withdrawal, or internal marketplace features.
14. Abuse, manipulation, and prohibited conduct
Jersium's general fraud-prevention and platform-integrity rules are set out in the Terms of Service and apply to Digital Rewards.
Users must not manipulate, game, automate, falsify, abuse, or exploit digital reward rules, referral rules, quest rules, badge rules, progress systems, voucher systems, or reward-claiming flows.
Users must not use multiple accounts, bots, false activity, fraudulent transactions, fake engagement, manipulated marketplace activity, artificial referrals, chargebacks, returns abuse, or other conduct to obtain Digital Rewards improperly.
Where Jersium believes that a User has abused Digital Rewards or obtained rewards improperly, Jersium may remove rewards, reverse progress, cancel vouchers, restrict reward access, restrict account features, close accounts, or take other action permitted by Platform Policies and applicable law. Where an action of that kind is a Moderation Action, the notice and review rules in the User Content Rules apply.
15. Privacy and personal data
Digital Rewards may involve personal data, including account details, profile information, activity records, quest progress, badge progress, referral records, reward records, Digital Collection information, marketplace activity, notification records, and support records.
Jersium processes personal data for Digital Rewards, Digital Collection features, fraud prevention, platform security, support, legal compliance, reward administration, community features, and related purposes as described in the Privacy Policy.
Digital Reward notifications, badges, levels, profile features, or public display features may show usernames, achievement names, reward names, collection information, or other information according to the User's settings and Platform rules.
16. No guaranteed availability or outcome
Jersium does not guarantee that Digital Rewards, quests, badges, levels, vouchers, reward-issued Digital Items, backgrounds, skins, profile items, cosmetic features, or related features will always be available, uninterrupted, error-free, or available for every User, account type, activity type, or Platform area.
Jersium does not guarantee that a User will unlock, keep, display, transfer, use, or retain any reward unless the applicable Platform flow and Platform Policies allow it.
Digital Reward features may depend on Platform availability, account status, user activity, marketplace activity, fraud checks, reward rules, feature rules, and other operational factors.
If a User's Account is suspended, restricted, closed, or deleted, the User may lose access to Digital Rewards, reward-issued Digital Items, cosmetic features, vouchers, Digital Collection display features, or related Platform features, depending on the restriction and the functionality affected.
Jersium does not guarantee continued access to free, promotional, earned, cosmetic, or non-transferable Digital Rewards after account closure, account deletion, serious breach, fraud, abuse, platform misuse, or feature discontinuation.
For paid digital items or paid digital services, any refund, restoration, continued access, export, transfer, trading, withdrawal, or other remedy will be handled according to the applicable purchase terms, Digital Services Terms, Platform information, and mandatory law.
17. Support, disputes, and Jersium decisions
Users may contact Jersium Support about Digital Rewards, badges, quests, vouchers, Digital Collection rewards, digital reward display, or related issues through the support channels made available on the Platform.
Jersium may request additional information, review available records, correct errors, restore rewards, cancel rewards, confirm reward outcomes, or take another action permitted by Platform Policies and applicable law.
Jersium's decisions about digital reward eligibility, progress, rewards, vouchers, badges, and reward corrections are made within Jersium's Platform process and do not limit mandatory legal rights that cannot be excluded.
18. Changes to these Digital Rewards Terms and reward rules
Jersium may change digital reward rules, quest rules, badge rules, level rules, Digital Collection reward rules, voucher rules, reward availability, reward criteria, claim processes, Digital Rewards, and related Platform information from time to time, subject to the rules on reward changes above.
Current operational information may be shown in the relevant reward flow, quest page, badge page, Digital Collection page, profile page, voucher page, Help Centre, or other Platform information.
Where these Digital Rewards Terms refer to information shown on the Platform, the current Platform information applies unless these Digital Rewards Terms, another applicable Platform Policy, or mandatory law require otherwise.
Notice of changes is given in accordance with the Terms of Service.
